Motion Software

Team

Commented on Export speed didn't change after upgrade to Premium planHello Ai Win Wu, this is Pablo from Motion. Thank you for reaching out with this issue. The export speed you are experimenting is definitely not normal, and it is very likely that your GPU hasn’t been selected to run on Motion. To fix this issue, I have attached this image here.…Commented on Unable to subscribe with the monthly optionHello John, This is my Pablo from Motion. Thank you so much for reaching out, I’ve just spotted the service error, it should be working again. The purchase should go through this time. Thank you so much, Pablo Bonilla Founder of Motion Software Commented on Integrated camera supportHello Marcia, this is Pablo from Motion, Thank you so much for raising this issue. I have contacted you via email as it’ll be easier to track. Thank you so much for letting us know.Commented on Integrated camera supportHello Justin, this is Pablo from Motion. Motion 1.12.0 has just released. Camera, microphone & captions are now supported. Check it out at https://www.motion.software/Commented on Integrated camera supportHello Justin, this is Pablo from Motion. This is Motion’s most requested feature, and right now is #1 on the priority list. A website redesign was just recently launched to help improve future branding, which slowed down the release of the camera feature. I’m currently working on…Commented on [Complaint] I can't export videosHello Emma, following up on this issue, let me know if you were able to fix it by following the steps below in my reply, or if you are still experiencing the issue when exporting the video. I’m more than happy to help. Thank you! Pablo from Motion Commented on Screen Recording Display optionsHello Marcia, this is Pablo from Motion. Firstly, thank you so much for taking your time & providing feedback. This feature you’re suggesting does sound extremely important. I have now added it to the features’ backlog, and will start working on it for the next version release. I…Commented on [Complaint] I can't export videosThank you for sending us your .motion file. I have tested it using 2 different computers (Windows 10 & 11) and it worked on both. However, I will keep investigating the issue. However there is something I would like to try so that we can get to it faster, 3 simple steps: in Windo…Commented on [Complaint] I can't export videosHello Emma, this is Pablo from Motion. Thank you for reporting the issue. I see you are using Motion v.1.10.0 which is correct. To better debug this issue, would it be okay if you could send the Motion Software (.motion) file to support@motion.software so that I can better look i…Commented on Edit / cut videosHello Ran, this is Pablo from Motion. Firstly, thank you so much for taking your time & providing feedback. Absolutely, the feature to create & delete “splits“ on both the video & zoom timelines is about to start development. Motion 1.8.0 is about to release in ~2 days with new f…Commented on [Suggestion] Changing the watermark position and content might be betterHello Magalon, this is Pablo from Motion. Thank you for taking your time to suggest this change, I will heavily consider your request on the watermark, and will let people vote on this idea. The reason behind its current placement is because “Motion” is a bit of a generic which w…Commented on Allow Animated Cursor to Appear Outside the Video FrameHello Valority, Pablo here again, I’m absolutely speechless. Thank you so much for supporting Motion Software, and being the very first customer! I started Motion 1.5 years ago, and today is a very special day as it marks the first big milestone for Motion, again, thank you so mu…